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Patient Reviews

I’m describing my experience, not evaluating others reaction to what turned out to be my misunderstanding, my confusing the referents of various ‘this’s or ‘that’s (I had lots of questions for clarification. I give ***** to every Riverhills’ staff I interacted with) as my own responses for confirmation or clarification I understood the relevant precision probably had ambiguous ‘this’ or ‘that’ or more than one erroneous item needing correction. Probably only a preprinted handout succinct standard parameters how recent any pre-MRI (or pre-EEG or pre-other) tests need be for that test, and each test for Dr Hayes’ evaluation. My understanding on leaving in the initial give&take Aug24th was the MRI or EEG could be/preferably done as late as Tue Sep26 (Monday acceptable) for 145pm appt Thu Sep28 w/Dr Hayes, i electing to have all tests done at Riverhills, a pre-test for the MRI being setup, I’d be notified. I went up to 4th floor & after while left—my notes illegible—without any pretest or appt discussion. During one phone call eoAug or early Sept I learned I had misunderstood. The Sept26(or 25) for Sept28 appt was latest if everything was that for 28th—if MRI done early AM 28th, earliest it’s pretest could be was 72hrs, preferably 48hrs before the 145pm 28th appt. MRI itself (as the EEG) good for 6mo, the blood test within 48-72 hrs before. A modified blood test good for 6-8wks before which is what I took monday the 11th. I recog my using ‘this’ or ‘that’ or speaking too quickly (as on occasion others w/me) plus illegible notes the fundamental problem—as also the contest between —whether within VA or, HumanaPPO(Oct15-Dec7 thru textmssg delegate TZInsur) w/varieties of later recog textTZAssur (turns out i s/w )‘BCBS/Anthem PPO/HMOs & phone issues, incl unrecog ph#s not being picks up as well as when using csvc #s from back of sponsoring cc or health member card. I use 1st names of staff because I feel i s/w fellow human confirm I got them right or wrong, not to apportion blame. my visual or speaking issues the major cause. Sometimes I catch myself & speak slower.

John M. | Sep 12, 2023
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The doctors here are great! Their staff is always friendly and helpful!

Sarah S. | Sep 12, 2023
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Friendly and awesome office staff Dr cianciolo is really good he listens to you and answers all your questions

Deborah K. | Sep 12, 2023
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My experience for this visit was a great experience Amanda is extremely knowledgeable and explains everything that my visit entails. She ask me questions to note verbatim what I’m feeling, where I’m hurting, and why I might be hurting (like have you fell, had a change in physical activity. Then she goes over plan on how I can be treated to help ease the pain or temporary stop the pain.

Deborah B. | Sep 11, 2023
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Open discussion and able to get my questions answered. Good appt.

Carolyn H. | Sep 08, 2023
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Clean rooms, on time appointments, nice staff

Morgan I. | Sep 08, 2023
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Enjoyed meeting and talking with Amanda. She was knowledgeable and encouraging.

Phyllis N. | Sep 07, 2023
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The is very good he diagnosed my very low BP and sent my to the ER to get low BP repaired

Peter M. | Sep 07, 2023
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Staff was pleasant and helpful.

Stephen M. | Sep 07, 2023
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Dr. Becker was very thorough and explained everything in great detail. He was very helpful and worked quickly to help me.

Rachel R. | Sep 06, 2023
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Friendly and helpful

Paula K. | Sep 06, 2023
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Amanda has the distinct ability to distill the patients' disparate thoughts and emotions surrounding pain management. Personally, I failed a great rapport with her because of her immediate cut-to-the-chase approach to understanding the patient's current cognitive state, capacity for learning, parsing key elements to pain management moving forward, and best of all supporting the patient's natural way of handling the inevitable aging process using a more organic process mechanical/pharmacological remediation. And, of course, I speak for myself. But, I am certain that she has this ability with all of her patients and patience to come.

Carolyn P. | Sep 06, 2023
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